COMPLETED

Improving Communication and Healthcare Outcomes for Patients With Communication Disabilities

Study Overview

This clinical trial focuses on testing the efficacy of different digital interventions to promote re-engagement in cancer-related long-term follow-up care for adolescent and young adult (AYA) survivors of childhood cancer.

Description

In the United States, 14% of all adults report a speech, language, voice, and/or hearing disability (collectively known as communication disabilities, CD). Patients with CD, experience inequities in receipt of and access to high-quality healthcare services, including primary care. Poor patient-provider communication is a significant contributor to these disparities. When healthcare providers use evidence-based communication strategies, patients with CD have improved communication outcomes and satisfaction. Unfortunately, providers rarely use the strategies in practice. The objective of this study is to compare the effectiveness and implementation of two interventions to increase primary care providers' use of communication strategies, improving the quality of their communication with patients with CD. Using a stepped-wedge study design and guided by the RE-AIM framework, we will compare a healthcare team-directed intervention (training) to a healthcare team-directed intervention + patient-directed intervention (patient-prompt list). In the healthcare team-directed intervention, the team will receive training on evidence-based communication strategies for patients with CD. In the patient-directed intervention, patients with CD will complete a "patient prompt" list that elicits strategies that they prefer the healthcare team to use during their visit. The primary aim of the study is to compare the effectiveness of the interventions on patient-reported experience in primary care practices across 4 healthcare systems using a stepped-wedge randomized controlled trial. Hypothesis 1: Patients with CD will report a higher quality of health, more positive experience, and greater self-efficacy when they use the patient-directed tool (intervention A+B) as compared to patients with CD in the healthcare team education-only phase (intervention A). Hypothesis 2. Providers will use more patient-centered communication and strategies with the patient-directed intervention. The second aim is to examine the adoption, implementation, and short-term sustainability of the interventions.

Official Title

Improving Communication and Healthcare Outcomes for Patients With Communication Disabilities: The INTERACT Trial

Quick Facts

Study Start:2021-12-13
Study Completion:2024-02-28
Study Type:Not specified
Phase:Not Applicable
Enrollment:Not specified
Status:COMPLETED

Study ID

NCT04697212

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Ages Eligible for Study:18 Years
Sexes Eligible for Study:ALL
Accepts Healthy Volunteers:Yes
Standard Ages:ADULT, OLDER_ADULT
Inclusion CriteriaExclusion Criteria
  1. * Patient participants: Individuals with a communication disability who receive care at participating study sites
  2. * Healthcare team participants: Healthcare staff and providers at participating study sites
  1. * Patient participants: Individuals without a communication disability
  2. * Healthcare team participants: Individuals who do not work at participating study sites

Contacts and Locations

Principal Investigator

Megan A Morris, PhD, MPH
PRINCIPAL_INVESTIGATOR
New York University

Study Locations (Sites)

Denver Health
Denver, Colorado, 80205
United States
UCHealth Primary Care - Lone Tree
Lone Tree, Colorado, 80124
United States
University of Illinois Chicago
Chicago, Illinois, 60612
United States
Michigan Medicine
Ann Arbor, Michigan, 48104
United States
Mayo Clinic
Rochester, Minnesota, 55905
United States

Collaborators and Investigators

Sponsor: University of Colorado, Denver

  • Megan A Morris, PhD, MPH, PRINCIPAL_INVESTIGATOR, New York University

Study Record Dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Registration Dates

Study Start Date2021-12-13
Study Completion Date2024-02-28

Study Record Updates

Study Start Date2021-12-13
Study Completion Date2024-02-28

Terms related to this study

Keywords Provided by Researchers

  • Patient-provider communication
  • Communication strategies
  • Healthcare outcomes

Additional Relevant MeSH Terms

  • Communication Disabilities