The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care

Description

The objective of this study is to evaluate the effectiveness and process of frequent supervisor-employee check-ins in reducing burnout among employees of primary care clinics in Portland, OR. Healthcare workers are at risk for burnout and associated adverse health and safety outcomes, including chronic diseases and occupational injuries. Not only does burnout affect healthcare workers, but burnout also affects the quality of patient care. The proposed study will create a check-in process between supervisors and healthcare workers, which addresses supervisor support, awareness of services and resources, and work-life balance. The Work-life Check-ins project expects to see reduced burnout among employees participating in the check-ins intervention compared to those in the control group.

Conditions

Burnout

Study Overview

Study Details

Study overview

The objective of this study is to evaluate the effectiveness and process of frequent supervisor-employee check-ins in reducing burnout among employees of primary care clinics in Portland, OR. Healthcare workers are at risk for burnout and associated adverse health and safety outcomes, including chronic diseases and occupational injuries. Not only does burnout affect healthcare workers, but burnout also affects the quality of patient care. The proposed study will create a check-in process between supervisors and healthcare workers, which addresses supervisor support, awareness of services and resources, and work-life balance. The Work-life Check-ins project expects to see reduced burnout among employees participating in the check-ins intervention compared to those in the control group.

The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care

The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care

Condition
Burnout
Intervention / Treatment

-

Contacts and Locations

Portland

OHSU, Portland, Oregon, United States, 97239

Portland

OHSU, Portland, Oregon, United States, 97239

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

For general information about clinical research, read Learn About Studies.

Eligibility Criteria

  • * At least 18 years of age
  • * Employed at one of the 12 OHSU primary care clinics that weren't involved in the pilot study
  • * Supervisors (medical director, practice manager, supervisors, leads)
  • * Employees (patient-facing; back and front of the clinic)
  • * Patient Access Specialists
  • * Medical Assistants
  • * MDs, RNs, NPs
  • * Under the age of 18
  • * Employed at an OHSU primary care clinic that participated in the pilot study
  • * Non-clinic employees

Ages Eligible for Study

18 Years to

Sexes Eligible for Study

ALL

Accepts Healthy Volunteers

Yes

Collaborators and Investigators

Oregon Health and Science University,

Study Record Dates

2026-08-31