Promoting Equitable Access to Language Services in Health and Human Services

Description

This is a community-based study that will engage community and health care stakeholders to develop, implement, and evaluate a Health Literacy (HL)-informed, culturally- and linguistically- sensitive approach to improving language access services for patients with limited English proficiency (LEP) to promote health equity and reduce disparities in preventive health services use and health outcomes in New York City (NYC). This study will have a total of 4 phases that include a preparatory work phase (Non-Human Subjects Research), a pre-implementation phase, an implementation phase, and a post-implementation phase. Findings from the preparatory work and pre-implementation phase and discussions with key partners will inform the co-design of intervention strategies and endpoints for the later phases (implementation and post-implementation phase).

Conditions

Appropriate Use of Language Across Services

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Study Overview

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Study Details

Study overview

This is a community-based study that will engage community and health care stakeholders to develop, implement, and evaluate a Health Literacy (HL)-informed, culturally- and linguistically- sensitive approach to improving language access services for patients with limited English proficiency (LEP) to promote health equity and reduce disparities in preventive health services use and health outcomes in New York City (NYC). This study will have a total of 4 phases that include a preparatory work phase (Non-Human Subjects Research), a pre-implementation phase, an implementation phase, and a post-implementation phase. Findings from the preparatory work and pre-implementation phase and discussions with key partners will inform the co-design of intervention strategies and endpoints for the later phases (implementation and post-implementation phase).

Community and NYC Public Healthcare System Partnership to Promote Equitable Access to Language Services and Optimal Preventive Health Services Use Among Individuals With Limited English Proficiency

Promoting Equitable Access to Language Services in Health and Human Services

Condition
Appropriate Use of Language Across Services
Intervention / Treatment

-

Contacts and Locations

New York

Health + Hospitals Diagnostic/Treatment Centers, New York, New York, United States, 10016

New York

NYC Health + Hospitals/Bellevue, New York, New York, United States, 10016

New York

NYC Health + Hospitals/Woodhull, New York, New York, United States, 11206

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

For general information about clinical research, read Learn About Studies.

Eligibility Criteria

  • * Prefers to speak in Bengali, French, Spanish, Mandarin, or Polish
  • * 18 years of age or older
  • * Patient seen for ambulatory care preventive visit at one of the 4 study locations, caregiver of a pediatric patient seen for ambulatory care preventive visit at one of the 4 study locations OR a community member referred by a CBO
  • * Willingness and ability to participate
  • * Does not have a working phone number
  • * Uncorrected hearing impairment
  • * Enrolled to key stakeholder interviews
  • * Does not have a working phone number

Ages Eligible for Study

18 Years to

Sexes Eligible for Study

ALL

Accepts Healthy Volunteers

Yes

Collaborators and Investigators

NYU Langone Health,

Hsiang Yin, MD, PRINCIPAL_INVESTIGATOR, NYU Langone Health

Study Record Dates

2025-08