Wellness Program Outreach and Effectiveness

Description

The investigators will conduct a randomized controlled trial to evaluate the impact of an outreach campaign designed to increase engagement with Pack Health, a Quest Diagnostics wellness program providing individual health coaching for weight management and diabetes prevention. While employee wellness and disease-management programs have the potential to improve wellbeing and reduce healthcare costs, their effectiveness is often undermined by low engagement and selection bias in participant comparisons. This study will test whether an outreach approach that auto-enrolls eligible individuals-employees and their spouses/domestic partners-into the program, with the option to opt out, can increase engagement and improve health outcomes compared to the standard invitation-based approach.

Conditions

Metabolic Syndrome

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Study Overview

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Study Details

Study overview

The investigators will conduct a randomized controlled trial to evaluate the impact of an outreach campaign designed to increase engagement with Pack Health, a Quest Diagnostics wellness program providing individual health coaching for weight management and diabetes prevention. While employee wellness and disease-management programs have the potential to improve wellbeing and reduce healthcare costs, their effectiveness is often undermined by low engagement and selection bias in participant comparisons. This study will test whether an outreach approach that auto-enrolls eligible individuals-employees and their spouses/domestic partners-into the program, with the option to opt out, can increase engagement and improve health outcomes compared to the standard invitation-based approach.

Wellness Program Outreach and Effectiveness: A Randomized Controlled Trial

Wellness Program Outreach and Effectiveness

Condition
Metabolic Syndrome
Intervention / Treatment

-

Contacts and Locations

Secaucus

Quest Diagnostics, Secaucus, New Jersey, United States, 07094

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

For general information about clinical research, read Learn About Studies.

Eligibility Criteria

  • 1. Provided informed consent.
  • 2. Those who are eligible for the Pack Health program:
  • * Employees/spouses/domestic partners over the age of 18
  • * Metabolic syndrome defined as results indicating 3 or more of the following risk factors:
  • * High waist circumference (\>35 inches for women and \>40 inches for men)
  • * High triglycerides (≥150 mg/dl)
  • * Low HDL cholesterol (\<50 mg/dl for women and \<40 mg/dl for men)
  • * High Blood Pressure (≥130/85)
  • * High Fasting Glucose (≥100 mg/dl)
  • * 1. Anyone under the age of 21. They will not be part of the study and will receive messages as if they were in the control group.
  • 2. Anyone observed in claims data with a historical diagnosis of:
  • * Anorexia nervosa
  • * Bulimia nervosa
  • * Binge-eating disorder
  • * Body dysmorphic disorder
  • * Major depression
  • * Post-traumatic stress disorder (PTSD)
  • * Severe anxiety disorder

Ages Eligible for Study

21 Years to

Sexes Eligible for Study

ALL

Accepts Healthy Volunteers

No

Collaborators and Investigators

Massachusetts Institute of Technology,

Joseph Doyle, PhD, PRINCIPAL_INVESTIGATOR, MIT Sloan School of Management

Study Record Dates

2026-08-31