A Chatbot to Support Substance Use Recovery

Description

The goal of this clinical trial is to learn if/how an AI chatbot can support patients who in recovery for substance use, specifically those who are receiving medication for opioid use disorder. Can the chatbot help lower drug use? Can the chatbot help improve clinical appointment adherence? Can the chatbot help patients build self-efficacy in leading their own recovery journey? Will the chatbot help reduce workload burden for primary care teams? Can the chatbot serve as a safe, useful and engaging tool to support patients? Researchers will investigate the effects of using a chatbot to support follow-up care for patients in opioid use recovery. Participants will: * Receive access to a chatbot for 12 weeks that they can use to prepare for upcoming clinical appointments, find community resources, learn about urge-surfing and wellness techniques, and query for assistance with other recovery-related information and tasks * Complete surveys and provide user feedback

Conditions

Opiate-Related Disorders, Opiate Substitution Treatment

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Study Overview

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Study Details

Study overview

The goal of this clinical trial is to learn if/how an AI chatbot can support patients who in recovery for substance use, specifically those who are receiving medication for opioid use disorder. Can the chatbot help lower drug use? Can the chatbot help improve clinical appointment adherence? Can the chatbot help patients build self-efficacy in leading their own recovery journey? Will the chatbot help reduce workload burden for primary care teams? Can the chatbot serve as a safe, useful and engaging tool to support patients? Researchers will investigate the effects of using a chatbot to support follow-up care for patients in opioid use recovery. Participants will: * Receive access to a chatbot for 12 weeks that they can use to prepare for upcoming clinical appointments, find community resources, learn about urge-surfing and wellness techniques, and query for assistance with other recovery-related information and tasks * Complete surveys and provide user feedback

A Conversational Agent to Support Follow-up Care for Individuals in Recovery for Substance Use Disorder

A Chatbot to Support Substance Use Recovery

Condition
Opiate-Related Disorders
Intervention / Treatment

-

Contacts and Locations

Boston

Massachusetts General Hospital, Boston, Massachusetts, United States, 02114

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

For general information about clinical research, read Learn About Studies.

Eligibility Criteria

  • * 18-65 years old
  • * Comfortable with reading, understanding, and communicating in English
  • * Receiving medication treatment for OUD at MGH?
  • * Able to participate in a remote interview?
  • * Own or have reliable access to Wi-Fi or a cellular network
  • * Willing to use a mobile device to access the chatbot?
  • * Has any cognitive, visual, or auditory impairments that may prevent the participant from using the chatbot on a mobile device?
  • * Unstable medical condition that compromises the ability to safely participate

Ages Eligible for Study

18 Years to 65 Years

Sexes Eligible for Study

ALL

Accepts Healthy Volunteers

No

Collaborators and Investigators

Dimagi Inc.,

Y. Xian Ho, PhD, PRINCIPAL_INVESTIGATOR, Dimagi Inc.

Jonathan Jackson, MEng, PRINCIPAL_INVESTIGATOR, Dimagi Inc.

Study Record Dates

2025-09