RECRUITING

CMSL Ambulatory Sensitive Condition Nudge Study 2

Study Overview

This clinical trial focuses on testing the efficacy of different digital interventions to promote re-engagement in cancer-related long-term follow-up care for adolescent and young adult (AYA) survivors of childhood cancer.

Description

The project aims to evaluate a nurse-led intervention to reduce inappropriate emergency department (ED) use among adult patients seen at Geisinger's Community Medicine Service Line (CMSL) clinics. The intervention occurs immediately following an appointment where a patient receives a diagnosis of an ambulatory sensitive condition (ASC; i.e., a condition considered to be a risk factor for near-term ED use). The evaluation will compare eligible patients with an ASC who were randomly assigned to receive follow-up outreach (patient portal message or call) from a nurse (who was automatically prompted via the Epic electronic health record system to initiate outreach) with those who were randomly assigned to receive standard care. Analyses will be intent-to-treat. The primary outcome is ED use in the week following the appointment. We ran an earlier version of this intervention (NCT06798389). The current study is modified based on results and clinical guidance. Specifically, more conditions will be included as qualifying ASCs for enrollment. Patients under 30 will be excluded. And rather than calling all patients as in the original study, patient portal messages will be sent to patient portal users (i.e., those with a portal account and 1+ login in the 6 months prior to enrollment). Finally, in the first study, the intervention was differentially effective by age group (\<45, 45-64, 65+). Our primary analysis will be conducted separately by age group, though we will conduct an analysis combining across age groups. We will also run an analysis separately by modality (call, portal message) to determine the effectiveness of each modality individually for eligible patients. We will run the study until we reach at least 4,330 patients in each of the following groups: patients aged 30-45, patients aged 45-64, patients aged 65+, patients eligible for a call, patients eligible for a portal message. Our estimated sample size is at least 4,330x3 = 12,990, because by the time we reach our target in each of the three age groups, we expect we will already have reached 4,330 patients in each of the individual modalities (but if that is not the case, we will continue running the study until we reach 4,330 in each age group and modality). We may be required to stop the study early at the direction of clinical or operational leaders. We will not analyze data before deciding to stop the study.

Official Title

Nurse Follow-up to Reduce Inappropriate Emergency Department Utilization in Adult Patients Seen for Ambulatory Sensitive Conditions in CMSL Study 2

Quick Facts

Study Start:2025-05-29
Study Completion:2025-12-31
Study Type:Not specified
Phase:Not Applicable
Enrollment:Not specified
Status:RECRUITING

Study ID

NCT07028398

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Ages Eligible for Study:30 Years
Sexes Eligible for Study:ALL
Accepts Healthy Volunteers:No
Standard Ages:ADULT, OLDER_ADULT
Inclusion CriteriaExclusion Criteria
  1. * Age 30 years +
  2. * Has a qualifying visit in CMSL with an ambulatory sensitive condition (ASC) encounter diagnosis
  1. Pregnancy or breastfeeding
  2. Severe psychiatric disorders
  3. Active substance abuse
  4. Unstable medical conditions
  5. Inability to comply with study requirements

Contacts and Locations

Study Contact

Amir Goren, PhD
CONTACT
570-214-3495
agoren@geisinger.edu

Study Locations (Sites)

Geisinger
Danville, Pennsylvania, 17821
United States

Collaborators and Investigators

Sponsor: Geisinger Clinic

Study Record Dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Registration Dates

Study Start Date2025-05-29
Study Completion Date2025-12-31

Study Record Updates

Study Start Date2025-05-29
Study Completion Date2025-12-31

Terms related to this study

Keywords Provided by Researchers

  • Nudge

Additional Relevant MeSH Terms

  • Behavioral Intervention
  • Emergency Department Visits
  • Nurse Care Coordination